Matcha Cafe Maiko

Asian Desserts in Charlotte, North Carolina

4.6 (432)

CategoryAsian Desserts Β· Coffee shop, Ice cream shop, Tea store
Address8128 Providence Rd #900, Charlotte, NC 28277
StreetProvidence Road
AreaCharlotte, North Carolina
Phone(980) 430-3918
Google rating 4.6 (432)

Hours

Monday11:30 am–8:30 pm
Tuesday11:30 am–8:30 pm
Wednesday11:30 am–8:30 pm
Thursday11:30 am–8:30 pm
Friday11:30 am–9 pm
Saturday11:30 am–9 pm
Sunday11:30 am–8 pm

About Matcha Cafe Maiko

" Matcha Cafe Maiko serves premium Matcha from Kyoto's Harima Garden. Our homemade menu offers a variety of floats, frappes, lattes, parfaits and our award-winning soft serve ice cream served in our freshly made waffle cones. Besides matcha products, we also serve certain items with different flavors such as vanilla, kokuto (brown sugar) and hojicha (roasted green tea)."

Matcha Cafe Maiko is one of the asian desserts listed in Charlotte, North Carolina. The business is registered at 8128 Providence Rd #900, Charlotte, NC 28277; use this page to check its hours, phone number and Google rating before you make the trip. Besides its main category, the business also describes itself as coffee shop, ice cream shop, tea store, so it may cover more than the name suggests.

Bubble tea, tea houses, Asian bakeries and dessert shops in this group are usually walk-in, counter-order businesses with a menu board overhead listing sweetness and ice levels you can adjust when ordering. Standard bubble tea customization includes sugar level (0-100%), ice level, and a choice of toppings like boba pearls, pudding or jelly, usually at a small extra charge. Asian bakeries sell items individually with tongs and a tray, cafeteria-style, rather than pre-boxed, and pastries are typically less sweet than Western bakery items. Lines build up quickly after school and in the evening, especially near colleges. Most of these businesses accept cards and mobile pay and skew younger in clientele and atmosphere.

The business lists hours on 7 days of the week. On most of those days it is open 11:30 am–8:30 pm. As with most places, expect changes around holidays; the phone number below is the fastest way to confirm. You can reach Matcha Cafe Maiko at (980) 430-3918; calling is usually the quickest way to ask about availability, prices or directions. Its website is matchacafe-maiko.com, where you may find menus, price lists or booking options.

On Google it holds a rating of 4.6 out of 5 from 432 reviews, which is a strong result for an asian dessert in Charlotte and suggests consistent service.

Charlotte is in North Carolina, in the Southeast, where summers are long, hot and humid, winters are mild, and afternoon thunderstorms and the hurricane season from June to November can change plans at short notice. Traffic in Charlotte peaks on weekday mornings and afternoons, so allow extra time then. Addresses read from the street number up to the city, state abbreviation and five-digit ZIP code; the map link on this page shows the exact spot.

Looking for alternatives? Browse all asian desserts in Charlotte or explore other categories in the area from the links below. Details on this page come from public sources and may change; confirm anything important by phone before relying on it. Business owners can claim the listing to keep it up to date.

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Latest Google reviews

The 5 most recent reviews shown on Google Maps. Reviews belong to their authors; read all of them on Google.

JT 2 months ago

I've been coming here since before COVID - that's how long I've supported this place, but I feel like the more recently hired employees are not good at following instructions, or just aren't detailed-oriented...? Firstly, matcha is supposed to be healthy. In Japan, most people drink it unsweetened or very, very lightly sweetened; I grew up in Taiwan, which is an ex-Japanese colony & have spent months living in Japan. When the default options are so sweet, it virtually cancels out all of matcha's health benefits. Today (around 8 pm on a Tuesday), I asked for my usual order, which consists of only "one-third sweetness" - & I repeated that twice - yet I got the full sweetness option. I had a sip & almost barfed from how sweet it is... At almost $9 per order, this is just not okay. I understand the need to cater to American taste buds, but maybe there's a compromise/mid-way point? Authentic matcha spots would try to preserve the most authentic ways... Another feedback: Personally, I find the music they play to be too loud & dance-y, not very cafe-like... I can appreciate K-pop songs, but maybe choose more cafe-appropriate ones & turn the volume down a bit?

Angie Escobar 3 months ago

I give it 4 stars only because I feel I haven’t gone enough times to rate the entire menu but I love that Cafe Maiko uses the real stuff. I would highly recommend the strawberry matcha it’s incredibly delicious and I find myself craving it often. I’ve tried the blueberry and was not super impressed, not because it wasn’t good but because the strawberry was that good !!! The ladies at the front are usually super friendly and will help guide your selection if you’re new to the matcha world and the place looks clean.

Kat Medrano 3 months ago

The matcha is so good and I especially love some of the seasonal flavors, like mango. The mango sticky rice sundae is a must try. So good! And a classic favorite is the matcha soft serve. I had a float for the first time today and really enjoyed it. It was not super sweet but very tasty.

Tajela Brock 3 months ago

It was quite busy when my husband and I went around 7:45pm on December 13th, 2025, and they forgot about my order. The staff were really sweet and apologetic about forgetting it when they realized after the store cleared out (roughly 30 minutes later). I’m still giving them a good review because they were busy and we were not in a hurry at all! I got the Matcha soft serve maiko special, shown in the pictures, which takes a few extra minutes to make.

Adalvis McLain 4 months ago

I absolutely love this place! The matcha is amazing, the ice cream is delicious, and honestly everything I’ve tried here has been great. The service is excellent as well everyone is friendly and welcoming. The atmosphere is beautiful and makes it a really enjoyable place to visit. I would 100% recommend this place to anyone looking for great drinks, desserts, and a nice environment.

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Frequently asked questions

Where is Matcha Cafe Maiko located?

Matcha Cafe Maiko is at 8128 Providence Rd #900, Charlotte, NC 28277, in Charlotte, North Carolina. Use the β€œOpen in Google Maps” button on this page for directions.

What kind of business is Matcha Cafe Maiko?

Matcha Cafe Maiko is listed as an asian dessert and is also tagged on Google as coffee shop, ice cream shop, tea store.

What are the hours of Matcha Cafe Maiko?

Published hours are Monday: 11:30 am–8:30 pm; Tuesday: 11:30 am–8:30 pm; Wednesday: 11:30 am–8:30 pm; Thursday: 11:30 am–8:30 pm; Friday: 11:30 am–9 pm; Saturday: 11:30 am–9 pm; Sunday: 11:30 am–8 pm. Hours can change on holidays, so call before a special trip.

Is Matcha Cafe Maiko open on Sunday?

Yes, on Sunday it is open 11:30 am–8 pm.

What is the phone number of Matcha Cafe Maiko?

You can call Matcha Cafe Maiko at (980) 430-3918.

How is Matcha Cafe Maiko rated on Google?

Matcha Cafe Maiko has a Google rating of 4.6 out of 5 from 432 reviews.

Does Matcha Cafe Maiko have a website?

Yes, the website of Matcha Cafe Maiko is matchacafe-maiko.com (linked on this page).

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